Refund policy

OUR GUARANTEE
We operate on a strict quality-first framework. If your article does not meet your expectations in sizing or craftsmanship, we offer a seamless exchange window within 7 days of delivery.

EXCHANGE CONDITIONS
• Articles must be unworn, unwashed, and retained in their original premium packaging with all tags attached.
• Customized, altered, or final sale drops are not eligible for exchange.

PROCESS & LOGISTICS
To initiate a size exchange or reverse claim, contact our dedicated support line via WhatsApp at +92 310 6518707. Our operations team will guide you through the reverse logistics cycle. Please note that return shipping overheads are the responsibility of the customer unless the item delivered was structurally defective.

REFUNDS
We offer store credit vouchers or direct bank transfers for approved return claims after our warehouse checks the product integrity.